Alrashid Cyber Mall, is Designed and hosted by Nova Stars Informations Services, Memeber of The Saudi Network, Trade and business informations and links to Saudi Arabia, Arabian gulf and middle east area.

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Alrashid Cyber Mall

 
Saudi Arabia, Trade and business informations and links to Saudi Arabia, Arabian gulf and middle east area.
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The Saudi Network, Trade and business informations and links to Saudi Arabia, Arabian gulf and middle east area.
Saudi Arabia Trade and Business Directory
Nova Stars Information Services, Trade and business informations and links to Saudi arabia, arabian gulf and middle east area.
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Al-Rashid Cyber Fashion

 

Frequently asked questions

1. What is the best way to navigate the site?

There are several ways to navigate through Alrashid Cyber Mall. The title bar at the top of the page is the easiest way to navigate our site. Clicking on "home" at the top of the page will take you to the opening page of our site. After placing items in your shopping bag, you can select "View Shopping Bag" located directly under the title bar at the top of the page and it will guide you to the checkout area. If you want to go back to the last page you visited, click the "back" button in the upper lefthand corner of your browser.

 

2. How do I order online?

Ordering online at Alrashid Cyber Mall is as easy as 1, 2, 3.

  1. Place items in your Shopping Bag by clicking on the add to shopping bag text next to the product's description. This will put the items in your shopping bag where they will remain until you are ready to go to the checkout page. You may put as many items as you wish in your shopping bag.
  2. Click on the checkout button. There are two ways to get to the checkout page. There is a link titled View Shopping Bag located directly under the title bar at the top of the page that will guide you to the checkout page. Alternatively, on each product page, there is a checkout link located to the right of the image of the product you would like to purchase.
  3. After clicking on the checkout button, fill out the necessary shipping and credit card information on our secure checkout page. Click on the submit button. You will receive an email confirmation of your order shortly thereafter. Save this order confirmation email in case you have any questions regarding your order.

3. Can I Place an Order Offline?

If you are not completely comfortable with our secure online ordering system you may place your order by calling us at 1-800-xxx-xxxx. You may also fax your order to xxx-xxx-xxxx. Simply fill out all the necessary information on the checkout page, print out the form and fax it to the number above. Please be sure to include your payment information.

4. Is It Safe to Use My Credit Card at Alrashid Cyber Mall?

At Alrashid Cyber Mall protecting your information is our first priority. We use a Secure Sockets Layer (SSL) technology to safely guard your information. SSL encrypts all personal information including your credit card number, name and address. Your encrypted information can only be decoded by Alrashid Cyber Mall.

To check the security of your connection look at the lower left-hand corner of your browser window after accessing a server. If you see an unbroken key or lock, the SSL is active and your information is secure. There is a chance that some browsers and firewalls will not permit a secure link even though our server is secure.

5. How Private Is The Information I Supply to Alrashid Cyber Mall?

Alrashid Cyber Mall collects customer information in an effort to improve the content of our web site and to ensure that your shopping experience is a pleasant one. We understand the importance of using customer information responsibly. We consider the information with which you provide us as personal and confidential. Your information will be used only for purposes such as notification of special sales or updates to our web site should you desire to receive this information. Alrashid Cyber Mall may utilize demographic information without revealing the identities of our customers. We will not sell any of your information without your express consent.

6. Can I Put an Item on Hold?

Yes. You may hold any item for 24 hours. After you have logged in, simply leave the item you would like us to hold for you in your shopping bag. The selected items will remain there for 24 hours before it is returned to stock. If you would like to purchase the item, click on the view shopping bag link at the top of the page and proceed to checkout.

7. How do I determine my size?

We offer a size chart that is accessible via the product page. You can also directly access the size chart by clicking on this link.

8. How Do I Return Something?

We want you to enjoy shopping at Alrashid Cyber Mall. If you are not totally satisfied with your purchase you may return it within 14 days of receipt. All returned items must be in original unworn condition with all original tags present. We can offer you an exchange, store credit, or a full refund. We will only refund shipping costs if the return is the result of our error or the merchandise is defective or damaged.

Follow the instructions on the back of your packing slip and include the form with your return. Wrap the package securely. Send It To:

Alrashid Cyber Mall
Returns
Under Construction

For safest shipping send UPS or Insured Parcel Post. We recommend sending returns using a delivery method that requires a signature.

9. What Are the Shipping and Handling Charges?

Alrashid Cyber Mall offers a flat low $4.95 shipping and handling charge on each order. Unlike many other sites, we do not look at shipping charges as a profit center so whether you order one item or your whole wardrobe from Alrashid Cyber Mall, you will be charged a flat $4.95 rate. All orders are shipped UPS Ground. The following expedited shipping options are available for an additional charge:

UPS 2-Business Day Delivery $5
UPS Next Business Day Delivery $15

Please note orders received before 1:00 p.m. EST will go out the same day, orders received after 1:00 p.m. EST will go out the following business day. Expedited shipping not available to residents of Alaska and Hawaii.

10. Do I Have To Pay Sales Tax?

Currently only Washington State residents are required to pay sales tax. Washington State residents will be charged an 8.6% sales tax. In Washington State, sales tax is also applied to shipping charges.

11. How Can I Contact Alrashid Cyber Mall with my comments and suggestions?

The goal of Alrashid Cyber Mall is to make your shopping experience as easy and smooth as possible. Offering quality fashion at great prices is just the beginning for us. We want our site to be an enjoyable place for you to visit. We also want to offer you unparalled service. So please let us know what you think of Alrashid Cyber Mall. If there are other products and services you would like to see us offer at our site, we want to know. We want your ideas, comments, and suggestions to be the building blocks of Alrashid Cyber Mall. We are open 24 hours a day, 7 days a week, 365 days a year for your convenience. You can email us at custserv@Alrashid Cyber Mall, call us at 1-800-964-3003, or fax us at 206-760-3821.

12. What Are My Payment Options?

Currently Alrashid Cyber Mall accepts Visa, Mastercard, American Express and Discover. If you elect to submit your order via US mail, we also accept personal checks and money orders.

13. How Do I Send A Gift?

Birthday, anniversary, special occasion? Here's how to send a gift from Alrashid Cyber Mall in five easy steps:

  1. Select the item/s you would like to send by placing them in your Shopping Bag.
  2. Proceed to Checkout and click on the box that asks if this item is a gift.
  3. Enter the gift recipient's address and add a personal message.
  4. Select a shipping method.
  5. Submit your order and we'll do the rest!
  • All gift packages contain a special receipt that does not include prices.
  • You will receive an email as soon as your gift is shipped. 

What if your gift doesn't fit or is the wrong color?
If your gift recipient chooses to return their gift, we will be happy to exchange the item, offer store credit, or issue a check. 

14. What If I Can't Find What I'm Looking For?

If there is something you were looking for that you couldn't find at Alrashid Cyber Mall, please let us know. We are always looking to improve our offerings. We want Alrashid Cyber Mall to be your first stop for clothing.

15. How Can I Search The Alrashid Cyber Mall Web Site?

You will find a search button on our home page and on the navigation bar that appears on the top of each page. The search feature allows you search our entire inventory. You may conduct a search by color, size, clothing type, or manufacturer.

16. Are you experiencing problems shopping?

Contact us

 

 

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